Policies


ONLINE ORDER POLICY

  • All online orders have a minimum 1 day handling time
  • NO INTERNATIONAL ORDERS

ONLINE STORE RETURN POLICY

  • Refunds available within 15 calendar days after your shipment arrives.
  • Returns must have all original packaging, drivers, documents, etc
  • Returned products must be undamaged, clean, odor-free, and in like-new condition
  • There is a 15% restocking fee on all returns/refunds
  • No Returns will be accepted on laptops.
  • No returns on open consumables such as batteries, blank CD/DVD media, thermal compound, and UPS backups
  • Buyer is responsible for shipping costs for returns
  • NO RETURNS OR REFUNDS OF ANY KIND WILL BE MADE AFTER 15 DAYS OF ORIGINAL PURCHASE
  • NO INTERNATIONAL ORDERS
  • For policies regarding computers purchased on shopsws.com please click here

ONLINE STORE WARRANTY POLICY

We do not offer a warranty on products purchased on shopsws.com. We do however offer a warranty on desktop computers purchased on shopsws.com. See here for more details.

Store Policies

Warranty for Shipped Computers